1. Information We Collect
SYECO (Sisei Youth Environmental Conservation Organisation) collects information you provide directly to us, including:
- Account Information: Name, email address, phone number, and organisation details when you create an account or submit a contact form.
- Project Data: Environmental data, reports, GIS coordinates, and survey responses submitted through our platform.
- Marketplace Data: Listing information, buyer/seller communications, and transaction details on our Tree Nursery Marketplace.
- Usage Data: Information about how you interact with our services, including IP address, browser type, pages visited, and access times.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our environmental consultancy services
- Process and deliver EIA/SIA reports, environmental audits, and assessments
- Facilitate communication between marketplace buyers and nursery sellers
- Send you updates about our Green Schools Initiative and other programmes
- Respond to your inquiries and provide customer support
- Comply with legal obligations including NEMA and EMCA requirements
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Regulatory Bodies: NEMA, county governments, and other authorities as required for environmental compliance reporting.
- Service Providers: Third-party services that help us operate our platform (hosting, email, analytics).
- Marketplace Participants: Buyer contact information is shared with nursery sellers only when explicitly initiated by the buyer.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and access controls.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Environmental assessment data may be retained for longer periods as required by Kenyan environmental law.
6. Your Rights
Under the Kenya Data Protection Act, 2019, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, contact us at info@syeco.co.ke.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@syeco.co.ke
- Phone: +254 710 703 704
- Address: Nairobi, Kenya